Overview

West Valley City, Utah is located 10 miles south of Salt Lake City, Utah. The city’s current population is approximately 137,000 people who are served by approximately 650 full-time and 250 part-time City employees.

Already utilizing Cityworks PLL and AMS, the city sought a way to enhance its interactions with the public by implementing the Timmons Group PLL Portal to process permits, licenses, and inspections. Members of the public are now able to make full use the public portal for online payments, plan review, full service permitting, and licensing

The plan review component integrates seamlessly to Hyland OnBase’s Electronic Plan Review.

In addition, Timmons Group also configured Business Licensing for Cityworks PLL and integrated it with the PLL Portal.